At 8KFlikz, we strive to provide uninterrupted and high-quality streaming services to our users. However, in the event of service disruptions caused by server errors, our refund policy is as follows:

1. Partial Refunds: If you experience a loss of service exceeding 7 days due to server errors, you are eligible for a partial refund.
2. Full Month Refund: If the service outage lasts for 14 days or more, we will refund the entire month's subscription fee.

To request a refund, please contact our customer support team with details of the service interruption. Our team will review your request and process the refund accordingly.

Cancellation Policy

We understand that circumstances change, and you may need to cancel your 8KFlikz membership. Our cancellation policy is designed to ensure a smooth and fair process:

1. Membership Duration: When you cancel your membership, it will remain active until the next renewal date. Your membership will not auto-renew after cancellation.
2. Accidental Auto-Renewal: If your membership auto-renews after you have requested a cancellation, we will issue a full refund for the renewed period. Please contact our customer support team to report the issue and initiate the refund process.

To cancel your membership, you can do so through your account settings on our website. If you encounter any issues or have any questions regarding the cancellation process, please reach out to our customer support team for assistance.

Thank you for choosing 8KFlikz. We appreciate your understanding and are committed to providing you with the best streaming experience possible.